Privacy Policy

At Shopkart Apparels(operated by Zorvigo Technology Pvt. Ltd.) ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website shopkartapparels.com ("Site") and use our services.

1. Information We Collect

We collect both personal and non-personal information to provide a better shopping experience. The types of data we collect include:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Account Information: Login credentials, account preferences, and saved addresses.
• Transaction Data: Purchase history and order details.
• Technical Data: IP address, browser type, operating system, device identifiers, and analytics data.
• Cookies & Tracking: We use cookies and similar technologies to personalize content and improve your shopping experience.

2. How We Use Your Information

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send order updates, promotions, and marketing materials.
• To improve our website, products, and services.
• To comply with legal obligations and prevent fraud.

3. Payment Information

We use secure third-party payment gateways such as Pay10 Payment Gateway to process online transactions. Your payment details (like card or UPI information) are encrypted and handled directly by the payment provider. We do not store or have access to your complete payment data.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Delivery partners, payment processors, analytics tools, and marketing platforms.
• Legal Authorities: When required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some features of our website may not function properly as a result.

6. Data Security

We use industry-standard security measures — including SSL encryption and secure servers — to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.

8. Your Rights

• Access, correct, or update your personal data.
• Request deletion of your account or stored data.
• Opt-out of marketing communications at any time.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices, content, or security policies.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website implies acceptance of the revised policy.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

• Email: connect@shopkartapparels.com
• Phone: +91 99118 01871
• Address: Plot no. A1 D Mall, Netaji Subhash Place, North West Delhi, 110034